The book defines needs assessment as "the systematic process of determining goals, identifying discrepancies between actual and desired conditions, and establishing priorities for action."
I believe that needs assessment is very critical for not only the training purpose but for any part of IT. For an example when I go to build a website for someone I conduct a needs assessment to what the need of the website is and what information the client needs on the site. Usually I do this through a direct interview, one of the data-techniques the book mentions.
When we are doing our Group Project is going to be key to make sure we conduct a thrall needs analysis to make sure the training materials we create is exactly what they are looking for. I would imagine that a lot of this information can be gathered through a direct interview, self-completion questionnaire, and observations. The book gives some great tips on conducting a needs assessment and I will make sure that I point this out to my group when we get there.
Tuesday, August 28, 2007
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